Reference

Terms That Govern Your Account on ziyatogel

Before you open an account or move funds through DANA, OVO, or GoPay, these terms set the ground rules for how your account works, what we expect from you, and what you can expect from us.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia region rules applyAccount holder responsibilityTerms subject to change
ziyatogel Terms That Govern Your Account on ziyatogel
HOW WE HANDLE COMPLIANCE

Account Security and Your Rights Under These Terms

We hold your account data under the data handling practices described in our privacy policy, which runs alongside these terms. Your account login is protected by OTP verification tied to your registered mobile number — any login from an unrecognised device triggers a re-verification step. If you need to update your registered wallet from OVO to DANA or GoPay, you submit a change request through account settings and our team verifies ownership before the switch is processed. These protections are here because your wallet is the same one you use daily, and we treat that link seriously.

Data Handling Account data is stored and processed in line with our privacy policy. We do not share your wallet details — DANA, OVO, GoPay — with third parties outside of transaction processing.
OTP Account Security Every login from a new device requires OTP confirmation to your registered number. This step cannot be skipped and is how we protect your account balance from unauthorised access.
Requesting Account Changes To change your registered email, wallet, or personal details, submit a request via support with identity verification. Changes take effect after our team confirms ownership.
Terms Update Notice When we revise these terms, we post the update here and note what changed. Continued use of your account after a revision means you accept the updated version.
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you believe your account was actioned incorrectly, our support team handles it directly. You can reach us through live chat, email, or our in-app message thread — we respond in English for Indonesia and we document every terms-related conversation so there is a clear record on both sides.

Live Chat Open the chat widget from your account dashboard. State your account ID and the specific clause or transaction you are querying for the fastest response.
Email Support Send your query to our support address with your registered email in the subject line. Terms disputes and account review requests are handled at this channel.
In-App Message Log in on mobile, go to Account, then tap Message Us. Attach any relevant wallet transaction screenshots from DANA, OVO, or GoPay to speed up the review.

Common Questions About Our Terms and Conditions

Real questions about how these terms work in practice — covering your account rights, wallet rules, and what to do if something goes wrong. Players in Jakarta and Bandar Lampung often ask about wallet verification and dispute timelines, so we have addressed those specifically below.

Yes. The same account terms govern all sections — sports markets, live casino tables, and slot rooms all sit under one account, so one set of rules applies throughout.

Contact support immediately with your wallet transaction reference number. Our team cross-checks the payment record and resolves confirmed deposits. Keep your DANA or OVO confirmation screenshot as evidence.

No. Our terms require that the wallet used for deposits belongs to the registered account holder. Using a third-party GoPay or OVO account may result in the transaction being reversed and the account reviewed.

Submit a written dispute via email or in-app message within the period stated in the terms. Include your account ID, the action you are disputing, and any supporting transaction records from your wallet.

We update these terms when our platform or local requirements change. The revised version is posted on this page with a summary of changes. Continuing to use your account after the update means acceptance.

These terms are written for Indonesia and apply where local law permits access to our platform. If a specific provision conflicts with local regulation in your area, the local rule takes precedence.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.